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If you need assistance, contact us by sending an e-mail to the following address:
KY EDI HelpDesk
To view the training videos, please use:
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Training Videos
How to Find a PA Letter (MP4)
Missed & Cancelled Appointments Tutorial (MP4)
RA Viewer Tutorial (MP4)
Access Your KYHealthNet Account Tutorial (MP4)
Member Eligibility Verification Tutorial (MP4)
Professional Claim Submission Tutorial (MP4)
Medicare, Medicaid, and PA requirements (MP4)
Viewing Remit Information After 1 Year (MP4)
CLIA Billing Change (MP4)
Supplemental Training Documentation
Missed & Cancelled Appointments Training Guide (PDF)
Video Archive
No archived videos available at this time
FAQ's
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For any questions regarding the training videos, please contact the
KY EDI Helpdesk
Last Updated 5/15/2019
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